Locked out? A locksmith is on the way.

A local, fully-insured locksmith at your door in about 25 minutes, any hour of the day. Most doors opened without drilling, so you keep the lock you already have.

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~25 min response No call-out charge Fully insured & DBS-checked
~25 minutes
Typical response time
No call-out charge
Nothing to pay for turning up
Fully insured
DBS-checked engineers
12-month guarantee
Parts & workmanship
What we do

Locksmith services for every lock emergency

From an emergency lockout at 3am to upgrading your home to insurance standard, one local team covers it all.

A hand turning a key in a front door lock

Emergency lockout

Home, business or car. We open it without damage, usually within 25 minutes of the call.

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A modern composite front door with a full-length handle, lit at dusk

uPVC & composite doors

Door won't lock or handle spinning? We repair and replace uPVC/composite mechanisms and multi-point locks.

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A mortice lock and bronze lever handle fitted into the edge of a timber door

Lock changes & repairs

Moved in, lost a key or after a break-up? New locks fitted to British Standard, insurance-approved.

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A gloved hand forcing a crowbar into the frame beside a door lock

Burglary & break-in repair

We board up, fit new locks and reinforce the weak points. Same day.

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A finger pressing the keypad of a smart lock on a dark front door

Security upgrades

Anti-snap locks and hardware fitted to meet your insurer's requirements and keep intruders out.

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Cylinder locks on a glass-fronted commercial shop door

Commercial & landlord

Master-key systems for offices and shops, and fast lock changes between tenancies.

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Help in three easy steps

Call or WhatsApp us

Tell us what's happened and where you are. We'll confirm exactly what's involved before we set off, no surprises.

We arrive in ~25 min

A local, DBS-checked engineer heads straight to you, fully equipped, any hour of the day or night.

Sorted & guaranteed

We fix it on the spot where possible, tidy up, and back the work with a 12-month guarantee.

A locksmith you'd trust with your own front door

We're a family-run team, not a faceless call centre. That means real people and work we're proud to put our name on.

  • Straight answers

    What we agree on the phone is what happens on the doorstep. Nothing sprung on you at 3am.

  • Non-destructive entry

    We pick and open locks wherever possible, so you're not left with an expensive door to replace.

  • Answered at any hour

    Nights, weekends and bank holidays are the same number and the same team. Nobody waits longer for ringing at 3am.

A set of house keys with a leather HOME keyring on a sunlit kitchen counter
12 monthsguarantee on parts & work
One call, one local engineer

A local locksmith, 24 hours a day

One call reaches a local engineer, not a switchboard. You get a real arrival time before anyone sets off, and the van arrives carrying the parts for the job.

Not sure we can help with your lock? Give us a call and we will tell you straight.
A Family Locksmith engineer beside a liveried van on a residential street

What we promise before you even call

The reason people are wary of locksmiths is the bill at the end. Here is exactly where we stand on that.

You know what's involved firstWe explain the job before we set off, so nothing on the doorstep comes as a surprise.
No call-out chargeTurning up costs you nothing. You only ever pay for work you have agreed to.
Your door survivesWe pick and bypass locks wherever we can, so nothing gets drilled that does not have to be.
Backed for 12 monthsParts and workmanship are guaranteed. If something fails, we come back and put it right.
In their words

What customers tell us afterwards

★★★★★
We called Family Locksmith after getting locked out late in the evening. They arrived quickly, explained everything clearly and got us back inside without damaging the door. Really friendly and professional service.
Sarah M.Emergency lockout
★★★★★
Excellent service from start to finish. The locksmith replaced our old front door lock, checked the full mechanism and made sure everything was working properly before leaving.
James R.Front door lock replaced
★★★★★
Very reliable and reasonably priced. I received a clear quote before the work started, and there were no unexpected charges. I would definitely use Family Locksmith again.
Claire T.Lock change
★★★★★
Our key snapped inside the lock and we thought the whole door would need replacing. The locksmith removed it carefully and fitted a new cylinder during the same visit. Fast, tidy and professional.
Daniel P.Snapped key
★★★★★
We recently moved house and wanted all the external locks changed. Family Locksmith gave us practical advice, completed the work efficiently and left everything clean and tidy.
Rebecca H.Moving in
★★★★★
Friendly local service and a very quick response. The locksmith arrived when promised, diagnosed the issue straight away and repaired the lock instead of trying to sell us a full replacement.
Mark W.Lock repair
★★★★★
I felt completely at ease throughout the appointment. Everything was explained in simple terms, the work was completed neatly and the new lock feels much more secure.
Emma L.Lock upgrade
★★★★★
A smooth and stress-free experience. Family Locksmith responded quickly, kept us updated on the arrival time and completed the job to a high standard.
Oliver B.Emergency call-out
★★★★★
Professional, polite and clearly experienced. They fixed our patio door lock, tested it several times and made sure we were happy before leaving.
Helen C.Patio door lock
★★★★★
We needed an urgent lock change after losing a set of keys. The response was quick, the price was fair and the service felt honest from beginning to end.
Thomas G.Lost keys
What we get called out for

The calls we take most weeks

Locksmith work is fairly predictable. These are the jobs that fill the diary, and what tends to happen on each one.

Emergency lockout

The door shut behind you

Keys on the kitchen table and it is half eleven at night. We open the great majority of doors without drilling, so you keep the lock you already had and pay for the callout, not a new cylinder.

With you in around 25 minutes
uPVC and composite

The handle lifts but the key will not turn

That is nearly always the multipoint gearbox rather than the door itself. We carry the mechanisms that fail most often, so it is usually sorted in one visit instead of two.

Most repairs done the same day
Burglary repair

Someone has been through the door

We make the property secure first, board up if the frame has gone, and book the permanent repair once you have spoken to your insurer. You are not left waiting overnight with a door that will not shut.

Same evening, seven days a week
Moving in

You do not know who still has a key

Previous owners, their family, a builder, whoever held the spare. Changing the cylinders on the external doors settles the question on your first day rather than your first scare.

Usually under an hour
Insurance work

Your policy asks for anti-snap locks

Normally BS3621 or TS007 three star, depending on how the wording runs. We fit to the specification and confirm what went in, in writing, so you can forward it straight to the insurer.

Documented for your insurer
Landlords and agents

New tenant moving in on Monday

Cylinder changes between tenancies, keyed alike where you want one key per property, and invoiced to the agency rather than the tenant. We work around the changeover date.

Booked around your changeover
Snapped key

Half the key is still in the lock

Do not push the other half back in, that is what turns a ten minute job into a new lock. We extract the broken section and, if the lock came through it, cut you a fresh set from what is left.

Extracted without drilling, usually
Shops and offices

The shutter lock has gone and you cannot open up

Aluminium doors, roller shutters and master suited systems where one key needs to open several doors. We know what closing for the morning costs you, so commercial calls go to the front.

Trading again the same morning

Frequently asked questions

Our typical response time is around 25 minutes. Because we have local engineers, there's usually someone very close to you, day or night.

In the vast majority of cases, no. We use non-destructive entry techniques to pick or bypass the lock, so your door and lock stay intact wherever possible.

For everyone's security, we may ask for a quick proof of address or ID once you're inside. It's a standard step that protects you and your home.

Not an emergency?

Send us a message and we'll come back to you

If you are locked out right now, please ring us, it is far quicker. For anything that can wait, a lock change, a door that has started sticking, locks changed between tenancies, leave your details here and a local engineer will get back to you.

Locked out right now?

07597 379838

Answered 24 hours a day, including nights and bank holidays.

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One quick call and a local locksmith is on the way, 24 hours a day, all.

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