Emergency lockoutThe door shut behind you
Keys on the kitchen table and it is half eleven at night. We open the great majority of doors without drilling, so you keep the lock you already had and pay for the callout, not a new cylinder.
uPVC and compositeThe handle lifts but the key will not turn
That is nearly always the multipoint gearbox rather than the door itself. We carry the mechanisms that fail most often, so it is usually sorted in one visit instead of two.
Burglary repairSomeone has been through the door
We make the property secure first, board up if the frame has gone, and book the permanent repair once you have spoken to your insurer. You are not left waiting overnight with a door that will not shut.
Moving inYou do not know who still has a key
Previous owners, their family, a builder, whoever held the spare. Changing the cylinders on the external doors settles the question on your first day rather than your first scare.
Insurance workYour policy asks for anti-snap locks
Normally BS3621 or TS007 three star, depending on how the wording runs. We fit to the specification and confirm what went in, in writing, so you can forward it straight to the insurer.
Landlords and agentsNew tenant moving in on Monday
Cylinder changes between tenancies, keyed alike where you want one key per property, and invoiced to the agency rather than the tenant. We work around the changeover date.
Snapped keyHalf the key is still in the lock
Do not push the other half back in, that is what turns a ten minute job into a new lock. We extract the broken section and, if the lock came through it, cut you a fresh set from what is left.
Shops and officesThe shutter lock has gone and you cannot open up
Aluminium doors, roller shutters and master suited systems where one key needs to open several doors. We know what closing for the morning costs you, so commercial calls go to the front.
