We're a family-run team of professional locksmiths on a simple mission: fast, honest help when you're locked out or let down, with none of the tricks the trade is sometimes known for.
Family Locksmith started for the same reason many people call us: someone we cared about was locked out, charged far too much, and treated badly by a locksmith who saw an emergency as an opportunity. We thought it should be done properly, so we built a company around it.
Today we are a team of local, vetted engineers working 24 hours a day. The values are still the ones we started with: turn up fast, be straight with people, do the job right, and treat every home like it's our own.
No call-out charge, and never a bill that grows at the end.
Local engineers and a ~25 minute typical response, because an emergency can't wait for a call centre.
Fully insured, DBS-checked engineers and a 12-month guarantee on every job we do.
Anti-snap cylinders, multipoint gearboxes and British Standard mortice locks, photographed on the doorstep as we fitted them.
Half of what makes a locksmith slow is driving off to a supplier mid-job. The van is stocked so that the common failures get finished the same visit.
Offsets vary door to door, so we carry the range rather than measuring and coming back tomorrow.
The part that actually fails on uPVC and composite doors. Replacing it costs a fraction of a new door.
TS007 three star cylinders and BS3621 mortice locks, for the specification your insurer asks for.
Whether it's an emergency or a planned upgrade, we'll treat you fairly and fix it properly.